Arnold Palmer Hospital

Information for parent and patients


Meet Our Team

  • Mark Rich, MD
  • Hubert Swana, MD

What to expect before, during and after surgery


Parents & Visitor Information

Click the red arrow to view the answers to the questions below.

How do I get to Arnold Palmer Hospital?

Arnold Palmer Hospital for Children is located south of downtown Orlando on the main campus of Orlando Health. Click the "Map It" icon to find directions.

Arnold Palmer Hospital for Children
92 West Miller St.
Orlando, FL 32806
Phone: 407.649.9111
Here's a Map of Our Campus

Where do I park at the hospital?

Valet Parking
Valet parking is offered at the Children’s Emergency Department & Trauma Center 24/7 days a week located at 92 West Miller Street. The price for Valet services is $5.00 for all visitors and patients. Guest with a valid disabled parking permit may park for free in the “B” parking garage next to Arnold Palmer Hospital for Children.

Garage Parking
The parking garage is located directly next to Arnold Palmer Hospital at 108 West Miller Street. The fee for parking in the garage is $4 per day (there is no parking fee for patients or visitors with a valid Disabled Parking Permit). A walkway on the first floor will take you from the parking garage toward the hospital. If you are a patient or visitor at Winnie Palmer Hospital for Women and Babies please use the crosswalks located at Miller Street and Lucerne Terrace.

Extended Stay Parking Passes
For patients who are with us for extended periods of time, we offer discounted parking passes for their family and friends. You can obtain 5 day parking passes for $15 from the parking garage attendant. Please check with the attendant for the details regarding these passes.

Here's a Map of Our Campus

Where can adults stay near the hospital?

Because of the size of our rooms at the hospital, typically only one adult can stay with the child at night. For adults that are not able to stay with the child, but would like to stay close to the hospital, we have some great options available, which are listed below. The Hubbard House and the Ronald McDonald House are located on our campus and are affordable options for extended stays.

What should kids bring with them to the hospital?

We want to make sure your hospital stay is as comfortable as it can be. Make sure you bring along some of your very special things from home, such as:

  • Your own special blanket, pillow, or stuffed animal
  • Your own pajamas if they would be more comfortable
  • Favorite snacks or drinks
  • Movies and books
  • List of phone numbers for family members
  • Pictures of your pets or friends
  • Slippers or socks
  • Have you visited Kids Zone to see what your room will look like?
  • Have you made your Project Play appointment? If not, please call 321.841.1203
  • School age patients can bring their school work as needed.

What should parents bring with them to the hospital?

Staying with your child before and after surgery is incredibly important. Each of our inpatient rooms has a murphy bed for adults to sleep on during their child's stay. Due the size of our rooms, we can only accommodate one adult each night, so be sure to make other arrangements if multiple adults will here to support the child. Adults should remember to bring:

  • Photo ID - You'll need to get a visitor badge each day you're at the hospital
  • Your child's insurance card or paperwork
  • Favorite snacks or drinks
  • Your pajamas
  • Suitcase with several changes of clothes and toiletries - showers are provided
  • A pillow and blanket
  • DVDs
  • Laptop - the hospital provides free wifi

What are the visiting hours at the hospital?

The visiting hours at Arnold Palmer Hospital are determined by each individual nursing unit. Please check with the nursing staff caring for your child, family member or friend to see what the guidelines are for that unit.

Visiting Restrictions and Guidelines

We recognize the importance of visitors to our patients. However, some of our patients do not have the ability to fight off infections. If you currently have or if you have been around anyone with any of the following symptoms, we suggest that you do not visit: cold/flu, chicken pox, diarrhea, fever, German measles, hepatitis, measles, mumps, skin rash, strep throat, vomiting.

When visiting, please practice careful hand washing.

Visitor Check-In

At Arnold Palmer Hospital for Children, we place a great emphasis on protecting the privacy and safety of all of our patients. For this reason, all family members and guests must check in daily at the main Information Desk located in the hospital atrium next to Cinderella's Castle. All family members and guests age 16 and older will be asked to present picture identification at the check in desk. Our Guest Services Team Members will provide each family member and guest an identification badge with photo that will allow them access to the unit that is caring for the patient they wish to see. Please remember that all family members and guests will need to repeat this check-in process daily and receive an updated badge daily to ensure that they are able to visit the patient.