Whether you are a new patient or a visitor here at Dr. P. Phillips Hospital, we want to make your visit be as comfortable as possible. We recognize the importance of visitors to our patients during their recovery.
The following information is meant to provide our patients and guests answers to important questions such as hours of visitation, information services, parking, where to eat, and so much more.
If you would like more information about any of our services, we invite you to call Guest Services at 407.351.8546.
Visitors are an important part of the healing process, and family members and friends are encouraged to visit. There are no set visitor hours at Dr. P. Phillips Hospital, except in the Intensive Care Unit (ICU). After 9:00 pm, all visitors must enter through the Emergency Department and sign in with Security.
Intensive Care Unit (ICU) Visiting Hours
ICU visiting hours are 24 hours a day except when nurses are changing shift. This happens at 6:45 am until 7:45 am -- and again from 6:45 pm until 7:45 pm. Children under age 12 are not permitted to visit on the ICU.
Guest Services/ Information Desk
Our Guest Services team members are located throughout the hospital. They are available to serve patients, their families, and hospital team members.
For the comfort and convenience of our guests, a Guest Services representative is available at the Information Desk in the main lobby to assist you. They are available Monday through Friday from 6 am until 9 pm as well as Saturday and Sunday from 8:00am until 7:00pm.
For your convenience, there is also a Guest Services desk located in the Emergency Department. A representative is available Monday through Friday from 9:00am until 1:30am as well as Saturday and Sunday from 8:00am until 2:30am.
The cafeteria is located on the first floor and offers a variety of hot entrees, sandwiches, a soup and salad bar, pizza, desserts and beverages. The cafeteria accepts cash only; however, an ATM is located nearby.
Breakfast 6:30am - 10:00am
Lunch 11:30am - 2:00pm
Dinner 4:15pm - 6:30pm
A gift shop is located in the main lobby and offers small gift items, cards, inspirational items, flowers, and candy. The gift shop is open 8am until 8 pm daily.
The Chapel is located on the first floor, just off the main lobby. Chaplains are available 24 hours a day for patients, families, and staff of Dr. P. Phillips Hospital.
The bus stop is across the street from the Dr. P. Phillips Hospital main entrance driveway.
Public telephones are located by the vending machines in the cafeteria and in the Emergency Department waiting area; a courtesy phone is located at the information desk in the main lobby.
Vending machines are located on the first floor just outside the cafeteria. There are also vending machines in the Emergency Room waiting area.
An ATM machine is located in the vending area on the first floor, just outside the cafeteria.