Our Guest Services team members are located throughout the hospital. They are available to serve patients, their families, and hospital team members. For the comfort and convenience of our guests, a Guest Services representative is available at the Information Desk in the main lobby to assist you. They are available Monday through Friday from 6 am until 9 pm as well as Saturday and Sunday from 8:00am until 7:00pm. For your convenience, there is also a Guest Services desk located in the Emergency Department. A representative is available Monday through Friday from 9:00am until 1:30am as well as Saturday and Sunday from 8:00am until 2:30am.