Congratulations to Units Performing Best in Patient Experience

Orlando Health congratulates our units that perform at the top 10% for patient experience, but special congratulations goes to those units performing at the top 98th percentile or higher in the Press Ganey national database for patient experience for the month of August.
 
“We are extremely proud of these teams and appreciate their efforts to provide patients and families with exemplary service and care,” says Mark Jones, senior vice president, Orlando Health and president, ORMC. “Please join our administrative teams in personally congratulating members of these units on their recent achievement.”
 
ORMC

  • Trauma Step-Down with a score of 100.0% at the 99th percentile - Jim Zolnowski
  • 5E Vascular Unit with a score of 91.7% at the 99th percentile - Jane Talton
  • 10 E, W Neurology with a score of 93.8% at the 99th percentile - Darlene Adams
  • 8LP Medical Oncology with a score of 93.3% at the 99th percentile - Allison Steyl
 
Dr. P. Phillips Hospital
  • Chest Pain Center with a score of 100.0% at the 99th percentile - Heather Moynihan
 
Arnold Palmer Hospital
  • Pediatric Special Care with a score of 94.1 at the 99th percentile - Lourdes Rosario
  • Pediatric Cardiac ICU with a score of 95.1 at the 99th percentile - Sharon Mawa
  • Pediatric Oncology with a score of 93.3 at the 98th percentile - Maria Clark
 
Winnie Palmer Hospital
  • Level 9 Women's Unit (1050) with a score of 90.9% at the 98th percentile - Connie S. Johnson
 
Health Central Hospital
  • Critical Care Unit with a score of 100.0% at the 99th percentile - Kerry Ann Farrow
 
South Lake Hospital
  • OB – Obstetrics with a score of 100.0% at the 99th percentile - Lisa Bishop
 
UF Health Cancer Center at Orlando Health
  • Cancer Medicine with a score of 95.3 at the 98th percentile

October 01, 2015