Notifications Begin For Boston Diagnostic Imaging-Orlando Mammography Patients

Letters to the patients’ physicians were mailed so physicians are aware of their patients who might be impacted by this situation.

Orlando, FL (Sept. 23, 2015) — Notification letters are being mailed today to patients who had mammograms at Boston Diagnostic Imaging — Orlando between May 13, 2013 and July 30, 2015. Patients who receive a letter are encouraged to contact their physician and call the local mammography coordinator at 321-842-CARE (2273) to determine next steps or to schedule an appointment. The coordinator’s name and telephone number appear at the end of the letter.

The notifications are a result of the facility’s failure to meet standards for clinical image quality. Earlier this summer, the American College of Radiology (ACR) denied the facility’s mammography accreditation renewal, which resulted in the Food and Drug Administration (FDA) suspending the facility’s Mammography Quality Standards Act (MQSA) certificate.

“Our thoughts and concerns are with the patients impacted by this incident,” said Greg Ohe, who as vice president of Orlando Health is leading the effort to notify and assist patients. “As new owners of the facility, we realize that most of the mammograms involved in this notification process took place prior to our ownership. Nevertheless, we are committed to making this right for patients, at no cost to them.”

Orlando Health and Medical Center Radiology Group combined efforts and formed a company to purchase the Boston Diagnostic Imaging facilities in December 2014.

This incident is confined to the mammography program at the Orlando facility, located at 1751 South Orange Avenue. All other services at that facility are accredited and operational. All services at the four other Boston Diagnostic Imaging facilities are also accredited and operating, including the mammography program at the Altamonte Springs facility.

Orlando Health has five other mammography facilities in three counties that are conveniently located for patients. Patients who receive a letter should call 321-842-CARE (2273) to determine next steps or to schedule an appointment at one of these locations:

  1. ORMC Ambulatory Care Center, downtown campus
  2. South Seminole Hospital, Longwood
  3. Health Central Hospital, Ocoee
  4. Dr. P. Phillips Hospital, Southwest Orlando
  5. South Lake Hospital, Clermont

“We are cooperating with the ACR and the FDA,” adds Mr. Ohe. “We will attempt to resume the mammography program at Boston Diagnostic Imaging-Orlando only when we are certain the service can be delivered consistently at the highest quality with renewed certification.”

Letters to the patients’ physicians were mailed Wednesday, September 16, so physicians are aware of their patients who could be impacted by this situation.

About Orlando Health is a $2.1 billion not-for-profit health care organization and a community-based network of physician practices, hospitals, and outpatient care centers throughout Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics and is a statutory teaching hospital system that offers both specialty and community hospitals.

More than 2,000 physicians have privileges at Orlando Health, which is also one of the area’s largest employers with more than 15,000 employees who serve nearly 2 million Central Florida residents and more than 4,500 international patients annually. Additionally, Orlando Health provides more than $270 million in support of community health needs. More information can be found at

Kena Lewis, APR
Public Affairs & Media Relations Director

September 23, 2015, in Corporate News