21
AUG
2014
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The Spiritual Care Volunteers (SCV) are here to work in collaboration with the chaplain of a particular unit/service area. They are here to support the chaplain and staff when necessary. The Spiritual Care Volunteers may serve as greeters introducing spiritual care services or they may serve on a particular unit serving as needed.

I. Areas/Units of Assignment

A. ORMC Adult Critical Care – ORMC Trauma ICU

  • Work in collaboration with the unit based chaplain
  • Ministry of presence-listening to families in waiting rooms
  • Assist families with admittance into & visitation in critical care areas
  • Ministry of presence to staff
  • Provide liaison and facilitate communication between clinical staff and families

B. ORMC Trauma/Emergency Department

  • Work in collaboration with the unit based chaplain
  • Assist by escorting families to the bedside
  • Assist by greeting families – ministry of presence in waiting rooms/consult rooms
  • Assist by greeter introduction to spiritual care visits to acute/non-acute Emergency Department beds

C. ORMC Cardiac Units

  • Work in collaboration with the unit based chaplain
  • Provide initial introductory greeter spiritual care visits
  • Offer to contact patient’s clergy or faith community (referral to unit chaplain whether that chaplain would want to contact faith community or if SCV may contact faith community)
  • Obtain sacred text or other religious literature upon request

D. ORMC First Responders

  • Work in collaboration with/if there is a unit based chaplain
  • Greeter visits to introduce spiritual care services
  • Respond to patient call bells to access and triage nature of need if the need is clinical or nonclinical (meet the need if possible – notify staff if it is clinical)
  • Complete tasks as requested by staff
  • Be a non-anxious presence

E. MD Anderson Orlando

  • Work in collaboration with the oncology chaplains
  • Provide ministry of presence – listening
  • Provide introductory greeter visits to offer spiritual care services
  • Screen patients for faith community & referral to chaplain
  • Provide ministry to both inpatient & outpatient areas

F. Lucerne Pavilion

  • Work in collaboration with the Lucerne chaplains
  • Provide ministry of presence – listening.
  • Provide introductory greeter visits to offer spiritual care services
  • Screen patients for faith community & referral to chaplain

II. Identified Responsibilities 

In addition to the duties performed as part of assignments to a clinical floor Spiritual Care Volunteers provide the following identified services with patients, families and/or staff.

F. Knitter/Crafter Ministry

  • Knit prayer squares small hand held knitted square to provide hope and comfort
  • Knit prayer shawls large knitted shawl to provide hope and comfort
  • Sew remembrance envelopes provide to patient’s families at the death of a patient for small valuables (i.e. rings, watches, glasses)

G. No One Dies Alone Program

  • Provide ministry of presence for the dying patient
  • Patient has no family or family is unable to be present
  • Provide respite for the family if needed
  • Consent must be obtained from family if they are available (verbal)
  • Patient is in the dying process
  • Prayer/reading/singing support for patient in appropriate manner
  • Provide support for staff

H. Tea

  • Respite and support for staff from the stresses of clinical duties
  • Debriefing opportunity in s supportive, non-judgmental environmental away from clinical work

I. Special Projects

  • Chocolate candy project for night shift, candy project for ED/Lucerne Pavilion day shift, brownie project, cookie project, muffin project as well as greeters for special seminars. They serve in helping with Life Lessons Over Lunch an inspirational time for staff during lunch.