Billing and Insurance Information

Patient Billing

If you have questions regarding the bill you received from Orlando Health, please contact Account Inquiries.

Hospital Inquiries:
3090 Caruso Court, Suite 20
Orlando, Florida 32806
Phone 407.650.3800 | 800.424.6998

Physician Inquiries:
4401 S. Orange Avenue, Suite 113
Orlando, Florida 32806
Phone 321.841.3900 | 800.305.8290

Hours of Operation:
8:30 am - 4:30 pm, Monday – Friday

You can either contact our office by phone during office hours or email us at

Coordination of Benefits

Coordination of Benefits (COB) is the way to figure out who pays first when two or more health insurance plans are responsible for paying the same medical claim. This means the companies share the responsibility of covering the patient's medical expenses paying no more than 100% of the billed charges. COB was established to regulate this and to make it easy for policyholders.

It is important that we identify all of your health insurance coverage. By completing this form you ensure that there is no delay in payment. The forms can be completed prior to your care and emailed back to the email address above, or you can bring the form with you on the day of service.

This form allows you to:

  • Check account balance
  • Update and/or provide insurance information
  • Request itemized statements

Download the General Coordination of Benefits form

Download the Blue Cross Blue Shield Coordination of Benefits form

Insurances We Accept

Please note: Healthcare practitioners who provide services in the hospital may or may not participate with the same health insurers or health maintenance organizations as the hospital. It is recommended to confirm/contact the healthcare practitioner who will provide services in the hospital to determine which health insurers and health maintenance organizations the practitioner participates in as either a network provider or preferred provider.