Orlando Health Patient and Family Advisory Council

The Patient and Family Advisory Councils are dedicated to strengthening collaboration between patients, family members and Orlando Health. Our Goal is to enhance Orlando Health's Patient Experience and deliver the highest quality of safe, comprehensive and compassionate care.

Our Mission 

The Patient and Family Advisory Council is committed to contributing to the improvement of patient safety, quality and experience by sharing personal stories in a transparent and considerate manner for the sole purpose of the betterment of Orlando Health.

What is a patient and family advisory council?

The Patient and Family Advisory Councils (PFAC) are a forum for Orlando Health to gather the unique  perspective and insights from the community we serve. As part of the Patient and Family Advisory council, patients and families are invited to serve as advisors to the hospital for up to two years. The mission of these councils is to invite transparent feedback and dynamic conversations that will help to improve the overall experience at Orlando Health. Our members may also be asked to participate on special committees that are offered as well as any midterm surveys or questionnaires as needed.

Patient and Family Advisors are committed to:

  • Attending 4 meetings annually (approx. 2 hours)
  • Collaborative discovery of solutions
  • Transparent and thoughtful sharing of experiences and feedback
  • Respecting the perspective of others
  • Contributing to the improvement of patient safety, quality and experience
  • Helping Orlando Health become top 10% in the nation

Application

If you're interested in applying to be a part of the patient and family advisory council please fill out this form.

Contact Us

If you're interested in more information or have any questions please feel free to reach us by phone at: 407-649-6946 or by email at: patientexperience@orlandohealth.com