As vice president of Orlando Health and chief operating officer (COO) of Orlando Health Medical Group, Rachna has operational oversight of Orlando Health’s medical practices with a particular focus on patient access, clinic workflow optimization and patient experience.
Rachna joined Orlando Health in 2016 as director of physician practices with operational responsibility for the surgical, orthopedic, neuroscience and urology service lines. In 2017, she was named COO of the adult specialty medicine and surgical practices.
Prior to joining the organization, Rachna focused on patient access and experience at Children’s Healthcare of Atlanta, and was director of clinic operations and patient access at Emory Healthcare in Atlanta. Rachna has spent eight years as hospital administrator at Wake Forest Baptist Health. She earned her master of business administration in finance from the University of North Carolina and has achieved Lean Six Sigma Green Belt certification from Wake Forest University.