Preparation

While several of the issues Orlando Health faced during and following the Pulse tragedy could not have been known or anticipated, there was no doubt that planning and preparation proved essential to performing well in the actual event.

 

Mark Jones, president of ORMC, activated and led the command center within an hour of the shooting.  All members of the command team quickly stepped into their assigned roles thanks to countless hours of mock drills and actual hurricane events requiring activation of the command center.