Key Takeaways

Preparedness: The greatest advice the nursing and ORMC team can offer to other hospitals is to practice, practice, practice and take it seriously. By drilling different scenarios and testing systems to the point of failure, areas of opportunity are identified for improvement. Full-scale, mass-casualty drills with community partners allow for testing of triage and system throughput.


Teamwork: Nurse leaders must ensure that teamwork across the organization is achieved by building trusting relationships and developing processes that allow teams to work together. Interprofessional teams working together without hierarchical structures will lead to success. Although these efforts are often considered soft skills, they will be the foundation for building a culture of trust and resiliency.


Resiliency: Proactively building team resilience is rarely considered as part of disaster planning, but can easily be accomplished as an ongoing initiative by nurse leaders. By definition, resilience is the ability to return to a state of normalcy — or to “bounce back” from adversity or trauma — and remain focused and optimistic about the future. Building a culture of resiliency comes from a transformational leadership approach that supports the frontline team’s involvement in decision-making and problem solving.