Early that Sunday morning around 2:30 am, my cell phone began ringing. As I went into the kitchen to answer it, I thought to myself, This can’t be good when it goes off in the middle of the night. On the other end of the line was Mark Jones, the president of Orlando Health Orlando Regional Medical Center (ORMC), who said there had been a shooting. I replied in a sleepy, raspy voice that I would be on my way. I jumped in the shower hoping to wake up and 20 minutes later I was out my front door. I took my normal drive into work, but when I got to Orange Avenue and Michigan Street, it was blocked off and there was a huge police presence. Turning down a small side street, I noticed every side road was blocked and officers were on every corner. It was a very weird feeling. I had the radio on and even switched stations to see if I could hear what had happened. After parking my car in the dark, quiet parking garage, I walked briskly through the front door of the hospital, heading straight for our main conference room and incident command.