Through tragedy, we learned that we had great teamwork across departments. Each one worked at its highest capacity to make sure we saved as many lives as we could. Preparation was also key to our high performance. Drills throughout the year prepare us for disastrous situations, and I believe we all will take them more seriously after this event. We also learned we needed to tighten security in our facilities. After the incident, we reduced our entry points and added metal detectors to our front doors.