Lori: A mass casualty situation of this magnitude was something that never entered my mind here in Orlando. I never imagined that we would use our mass casualty procedures for a mass shooting. The Blood Bank and the supervisor demonstrated great poise and strength during the very active hours early in the incident, as well as through the rest of that week and month. The ED did not have to wait on blood products. There was also a great coordinated effort with our blood supplier, One Blood, Inc.


The established processes in the Blood Bank held strong in a situation that tested the limits. Teamwork between our blood bank and sister departments at the other facilities was beyond expectations.


Lourdes: June 12, 2016, is a day that will never be forgotten because of the lives that were saved and lost. Communication and a plan are keys to success, but the teamwork is the shining star for success. The support from the system’s executives, the community and from other states was overwhelming.