Key Takeaways

Lourdes:

  1. Be ready to thaw large quantities of plasma.
  2. Staff for 24 hours or more.
  3. Have a plan for handling routine work.
  4. Plan for getting large quantities of blood products from blood supplier and processing them.
  5. Reroute unnecessary phone calls away from the Blood Bank.

 

Lori:

  1. Be prepared for the unexpected.
  2. A communication plan is a necessity.
  3. Team members care and they are affected by the events that occur around them. They need support and flexibility through and after such events.