We never imagined that Orlando would be the location of one of the worst mass shootings in U.S. history. We never imagined that it would happen a few blocks away from ORMC. We never imagined that the ORMC family room would be the gathering place for the loved ones of all the victims of the tragedy, not just those victims brought to our hospital. But we were prepared thanks to disaster drills that happened routinely. We were prepared to manage what we knew, and our team was nimble enough to make adjustments throughout the day to ensure that we provided the best experience possible under the circumstances.