How I Heard

Margeson: After 38 years of receiving middle-of-the-night phone calls, I’m used to them. Although they are pretty much commonplace for me, the June 12th call was strikingly different. It was from our training and investigations manager who’s a retired law enforcement leader and very experienced as a high-risk incident commander. So when I heard the urgency in his voice, I knew this was big. “There’s been a mass-shooting incident at the Pulse nightclub. It’s just a few blocks south of ORMC. It’s bad, real bad, and there are mass casualties.” That was all I needed to hear. My reply was simply, “I’m on the way.”   


Lang: After I got the call from our night-shift security supervisor, I dressed quickly and jumped in my car. I immediately turned on the security radio, which was full of chatter and solidified the urgency of the security supervisor’s call. I live a few minutes from the hospital campus and as I got closer, I could see an ocean of emergency vehicles parked on Orange Avenue. It reminded me of when I was in law enforcement and an emergency distress call would go out for a backup (signal 43). Everyone would respond from every local agency, no questions asked. I later learned that call had in fact gone out. I entered the hospital via the north tower at approximately 0240 hours.