Hospital Amenities and Resources

Welcome to Orlando Health Rockledge Hospital

At Orlando Health Rockledge Hospital, we consider it a privilege to care for you and your family. We pledge, in all your interactions with us, to provide you with the best care and experience possible. We honor that pledge every day — both as an organization and in the personal dedication of our physicians, nurses, team members and volunteers — ensuring that patients, their loved ones and visitors are treated in a professional, caring and compassionate manner.

Interpreter Services

To ensure effective communication, telephone interpreter services are available to patients who do not understand English, either verbally or in writing. These services are provided by the hospital free of charge and are available 24 hours a day, seven days a week. Ask your nurse or the registrar for help in obtaining these services for you. Or, you may call (800) 955-8771 for assistance.

Financial Assistance Program

In an effort to meet the community’s healthcare needs, financial assistance is available to patients/guarantors (person that is financially responsible) who have limited or no resources to pay for emergency or medically necessary services provided at an Orlando Health facility. The Orlando Health financial assistance program is responsive to the needs of the community, regardless of age, gender, sexual orientation, religion, disability, race and ethnic background.

Our Policies

Orlando Health Rockledge Hospital observes recognized guidelines and applicable Florida state law related to the appropriate use of hand hygiene, respiratory etiquette and personal protective equipment (such as face coverings) to protect our patients, team members and visitors from spread of disease or illness.

Request for Birth Certificates

Orlando Health hospitals do not issue birth certificates. To request a copy of your Florida Birth Certificate, please go to the Florida Department of Health’s Bureau of Vital Statistics website at  Birth | Florida Department of Health (floridahealth.gov).

Doctors on the medical staff practice independently and are not employees or agents of Orlando Health hospitals.

Medical Records

We prioritize your privacy and confidentiality. Access your medical records quickly through StewardCONNECT or request a copy via fax or email. For questions, our office is open Monday through Friday, 8:00 a.m. to 4:00 p.m. Click here to request your records.