Patient Financial Resources

Financial Assistance and Eligibility

Orlando Health Rockledge Hospital is committed to meeting and exceeding the healthcare needs of the communities we serve. Emergency medical care is provided to everyone, regardless of ability to pay or lack of insurance coverage.

If you are having difficulty paying for medical care, we may be able to help you get health coverage from federal, state or county programs.

Financial Assistance Program

A managed care plan is a common type of healthcare plan focused on helping to reduce costs, while keeping quality of care high. Both HMOs and PPOs are examples of managed care plans. Medicaid and Medicare managed care plans are offered by private companies contracted by Medicaid and Medicare, respectively.

Eligibility Services

We begin with a screening process that includes a questionnaire designed to find programs that may help to cover your medical bills.

Once the screening is completed and a program is identified, we work with you to gather any required information and documentation, as well as complete any applications necessary to get you the needed funding.

We provide the following services, free of charge:

  • Assisting with the program application process
  • Helping you access care by finding sources that will fund your medical needs
  • Contacting doctors, if we are successful in getting funding that also may cover your bills with that doctor
  • Bilingual staff to help with translation needs
  • Adherence to strict confidentiality guidelines
  • Notifying a hospital’s billing department of approved applications
  • Following up on the status of all pending program applications

We provide communication assistance between program staff, hospital/physician billing departments and patients. We follow all confidentiality and privacy guidelines (HIPAA and protected health information). Programs may include:

Health Insurance Marketplace

  • Open Enrollment
  • Special Enrollment

Federal Programs

  • Crime Victim Services
  • Veteran Affairs
  • Social Security Disability
  • Medicare
  • Indian Health Services

State Programs

  • Medicaid

County Programs

  • County Indigent Funds
  • Various local organizations

Orlando Health Rockledge Hospital