Hospital Amenities & Resources

Admissions (What to Bring)

The Registration office at Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is open 5:00 a.m.–9:00 p.m. in the hospital lobby on the first floor if you wish to register in person. Registration in the Emergency Room is open 24/7. You will need the following items to complete your registration:

  • Your doctor's written or printed order with diagnostics (this does not apply to ER patients)

  • Your driver's license or state ID

  • Your insurance card

Please be prepared to also provide:

  • Your contact information. We will need your social security number, address and telephone number.

  • Your insurance information. If you have insurance but do not have a copy of your insurance card, we will need the following information to bill your insurance: the name and mailing address of your insurance provider, your policy's group number, and your personal identification number. If your insurance requires a referral, please bring the referral form to your first appointment. If you're covered by Medicare or Medicaid, please bring the appropriate cards.

  • Your medical history. If you're coming for a second opinion or on a physician referral, you may need to bring medical records, X-rays, lab results, pathology slides or other items. Your doctor may have already sent these to us—be sure to check with them before your appointment.

  • Advance directive. If you have an advance directive (such as a living will and/or durable power of attorney for healthcare), please bring it with you.

What you should leave at home:

  • All jewelry and other valuables (we cannot be held responsible for personal items that are lost or stolen on our premises)

  • Money and credit cards

  • Electrical appliances such as hair dryers, electric shavers, radios, etc.

For extended stays, you may bring:

  • Personal toiletries

  • Bathrobe

  • Slippers or socks

  • Medications you routinely take (write your name on the containers and let your nurse know your medication routine)

  • Eyeglasses

  • Dentures

  • Hearing aids

Visiting Hours

Visitors are an important part of the healing process, and family members and friends are encouraged to visit. The hours for visitation in the inpatient units are from 7:00 am to 9:00 pm. There is no restriction on visitation hours in the Emergency Department. After 9:00 pm, all visitors will be redirected to the emergency department for entry.

Patients are allowed up to two visitors, depending upon clinical condition or treatment in progress. Additional visitors may wait in the waiting area or general areas of the facility. One minor may accompany an adult as the second visitor unless the clinical condition of the patient or treatments in progress are not appropriate for a minor to be present as determined by the clinical team.

Guest Services

Our Guest Services team members are located at the reception desk in the main lobby and are available to assist patients, their families, and hospital team members. For the comfort and convenience of our guests, a Guest Services representative is available daily from 5:00 am - 9:00 pm at the Main Entrance.

If you would like more information about any of our services, we invite you to call Guest Services at (813) 388-4000.

Valet Parking

Main Hospital Entrance

Monday – Friday: 5:00 am – 7:00 pm

Orlando Health Scripts Pharmacy

At Orlando Health Scripts, it's about more than dispensing a prescription. Our licensed pharmacy team is trained to dispense prescribed medications, review prescriptions for accuracy, check for potential drug interactions, provide counseling on their appropriate use and address questions or concerns — all to help you achieve the best possible outcomes from your medicine.

Hours of Operation

Monday – Friday: 9:00 am – 5:30 pm
Closed Weekends

(813) 435-6496

Cafeteria

The Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital provides health meals and snacks for visitors and staff. Menu options include freshly made pizza, grill items, soup, salad, a specialty pop-up station featuring fresh local ingredients, and more. Credit cards are accepted. We do not accept cash.

Weekdays (Mon-Fri) 6:30am-10am | 11am-5:30pm

Weekends (Sat & Sun) 6:30am-10am | 11am-2:30pm

Raining Berries

Located in front of the cafeteria, Raining Berries features a thoughtfully curated menu with premium coffee, signature açaí bowls, smoothies, pastries and sandwiches, along with convenient grab-and-go options designed for busy schedules. Open 7 days a week, 6:30am - 7:30pm.

Gifts

A floral vending machine is available in the lobby.

Spiritual Care

Hospital chaplains offer a safe place for you to discuss your concerns and fears and decrease stress. Our chaplains are clinically trained to provide spiritual and emotional support to our patients, guests and staff. They are available to help with:

  • Bereavement support

  • Family meetings

  • Communicating a patient's spiritual needs with their medical team

  • Contacting religious leaders from a patient's faith tradition

  • Education about living wills and health care surrogate documents

  • Sacraments and religious rituals

  • Seeking inner peace and strength

To have a chaplain visit a hospital room, please call the hospital operator (0) and request to page the chaplain on duty. Or ask a member of your medical team to call a chaplain for you.

Volunteer Services

Click below to learn more about our Volunteer Services program.

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