Hospital Amenities and Resources

Welcome to Orlando Health Melbourne Hospital

We sincerely thank you for choosing our hospital.

Our affiliated physicians, nurses, and staff look forward to treating you and placing you on the path to better health. We strive to successfully meet your individual needs with respect, dignity, and care in a comfortable environment.

Interpreter Services

Telephone interpreter services are available free to patients who do not understand English, either verbally or in writing. A nurse or registrar will obtain these services for you.

Interpreter services is available 24 hours a day seven days a week. Please contact (800) 955-8771.

Please read the information found in these web pages carefully; it should answer many of your questions. We also encourage you to let us know how we are doing. Continuously improving the quality of our patient care is of utmost importance to us. Thank you again for choosing Orlando Health Melbourne Hospital.

Financial Assistance Program

In an effort to meet the community’s healthcare needs, financial assistance is available to patients/guarantors (person that is financially responsible) who have limited or no resources to pay for emergency or medically necessary services provided at an Orlando Health facility. The Orlando Health financial assistance program is responsive to the needs of the community, regardless of age, gender, sexual orientation, religion, disability, race and ethnic background.

Our Policies

Orlando Health Melbourne Hospital adheres to the appropriate use of hand hygiene, respiratory etiquette, and personal protective equipment (such as face coverings) in accordance with State Law to protect our patients, staff, and visitors from transmission of infection.

Request for Birth Certificates

Orlando Health Melbourne Hospital does not issue birth certificates. Please go to Florida Department of Health’s Bureau of Vital Statistics to request a copy of your Florida Birth Certificate.  Birth | Florida Department of Health (floridahealth.gov).

Doctors on the medical staff practice independently and are not employees or agents of Steward Health Care hospitals.

Medical Records

We prioritize your privacy and confidentiality. The quickest way to access your medical records is through the hospital’s patient portal called StewardCONNECT. Find instructions on accessing the patient portal here. Patients also can request copies of their medical records via fax (215-434-7295) or email. For more details, call (321) 752-1561 Monday through Friday between 8:00 am and 4:00 pm.