Online Bill Pay
Orlando Health Sebastian River Hospital offers a free, convenient option for managing your hospital account and paying your bills online.
Online Bill Pay
Orlando Health Sebastian River Hospital offers a free, convenient option for managing your hospital account and paying your bills online.
Pricing Transparency
Orlando Health Sebastian River Hospital recognizes that the financial aspect of your care may be confusing. Our commitment is to be as transparent as possible, and to provide you with information to make decisions about your healthcare.
Pricing Transparency
Orlando Health Sebastian River Hospital recognizes that the financial aspect of your care may be confusing. Our commitment is to be as transparent as possible, and to provide you with information to make decisions about your healthcare.
Registration, Billing and Payment FAQs
Have questions about Orlando Health Sebastian River Hospital registration and billing services? We have compiled some frequently asked questions we hope will assist you in understanding these services and answer any questions you might have.
Registration, Billing and Payment FAQs
Have questions about Orlando Health Sebastian River Hospital registration and billing services? We have compiled some frequently asked questions we hope will assist you in understanding these services and answer any questions you might have.
Financial Assistance and Eligibility
Orlando Health Sebastian River Hospital is committed to meeting and exceeding the healthcare needs of the communities we serve. Emergency medical care is provided to everyone, regardless of ability to pay or lack of insurance coverage.
If you are having difficulty paying for medical care, we may be able to help you get health coverage from federal, state or county programs.
Please be aware that each time you receive services from us a separate account is created. It is possible to have several accounts open at the same time. If you provided us with insurance information, your insurance company will be billed as a service to you. Insurance is designed to reimburse the policyholder and is a contract between the policyholder and the insurance company. We will submit benefit claims to your insurance company if all required information and authorization is provided. You are responsible for all deductibles, co-insurance and any items not paid by insurance. You should contact your insurance company to determine your cost-sharing responsibilities, if any.
A claim will be submitted to your insurance based on information you provided during the registration process. This could be as soon as three days after your discharge or release from the hospital. You may request a copy of your bill by our Billing Department. Generally, we allow 30 days for insurance to pay their portion. In the event that your insurance company is slow to pay or for some reason disallows the claim, payment of the full account balance is expected from you. You can avoid future billing notices by calling your insurance company to expedite payment. Our collection process will include additional billing notices every 28 days, until the account balance is resolved or placed with a collection agency.
It is important for the hospital and the patient to work together to solve payment issues. If you have any questions, please feel free to call our hospital Billing Department at (888) 527-1968.
During the care you received at our facility you may have received services from physicians or other medical providers, such as Anesthesiologists, CRNA’s, Radiologists, Emergency Room Physicians, etc. You will receive separate bills from these physicians or medical providers. Should you have any questions concerning their bill, please contact them directly.
Payment in full is required at the time of service from all patients who owe co-pays, coinsurance, have not met their deductible or do not have insurance coverage. Balances after insurance payment are due upon receipt. Please submit your payment along with the top portion of the statement in the enclosed return envelope. You may pay online with debit/credit card or electronic check by visiting PersonaPay.com/Steward. You may contact the hospital business office if you are unable to pay your balance in full. Our team is available to answer any questions as well as discuss our financial assistance program and payment options. Our patient liaison can be reached by calling the hospital. Estimates for upcoming scheduled or future elective services can be provided upon request by the Hospital Patient Access or Scheduling departments.