Orlando Health Creates Socially Smart Guides as Florida Reopens

The new website is the second wave of resources created by the health system to help Central Florida reopen safely

Orlando, FL (May 29, 2020) – Orlando Health has created a community resource to help individuals and families stay safe while easing back into dining out, going to the beach, and visiting parents and friends as Central Florida reopens.

The resource is a website called Socially Smart and provides detailed information and instructions on managing the risk of COVID-19, self-screening, proper masking, proper handwashing, surface cleaning and basic background information on what the virus is. The guides are designed to help families and caregivers maintain a healthy environment and minimize risks while resuming activities like shopping and even traveling.

“It’s important to have tools available that people can use to keep themselves and their loved ones safe as we slowly resume day-to-day activities,” said George Ralls, MD, Chief Quality Officer of Orlando Health. “If individuals take personal responsibility for their health and safety, while also considering those same things for others, we can better prevent the spread of the virus moving forward and keep our community healthy.”

In addition to tools that help guide individuals on practical safety and hygiene habits, the website also offers a variety of resources to help with managing the mental and emotional strains related to COVID-19 such as increased isolation due to quarantine, stress, anxiety and depression. As more families and individuals are faced with added stressors, Orlando Health physicians warn that there is an increased potential for a rise in child abuse and neglect cases.

“Parents, caregivers and their families are having to come to terms with a new normal that adds significant stress,” said Don Plumley, MD, Medical Director of Pediatric Trauma at Orlando Health Arnold Palmer Hospital for Children. “One of the goals of this resource is to remind parents and caregivers that they aren’t going through this experience alone and to help them better manage these added stressors moving forward. By doing that, we can lessen opportunities for abuse.”

The content is all housed on one website and can be accessed for free at


About Orlando Health

Orlando Health is a not-for-profit healthcare organization with $5.6 billion of assets under management. The system spans nine Florida counties with nearly 450 locations that include 13 wholly-owned or affiliated hospitals and emergency departments; rehabilitation services, cancer centers, heart institutes, imaging and laboratory services, wound care centers, more than 300 physician offices for adults and pediatrics, and 11 urgent care centers in partnership with CareSpot Urgent Care. In FY18, Orlando Health served approximately 167,000 inpatients, more than 2.7 million outpatients, and more than 20,000 international patients. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 3,100 physicians have privileges across the system, which is also one of the area’s largest employers with nearly 20,500 employees. Additionally, Orlando Health provides more than $620 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at

Related Articles