Orlando Health earns perfect score in CHIME’s 2024 Digital Health Most Wired Survey
Healthcare systems rated on how technology use improves patient care
Orlando, FL (November 4, 2024) Orlando Health has earned the highest recognition from the College of Healthcare Information Management Executives (CHIME), which ranked the healthcare system a Level 10 – a perfect score – in two categories, acute and ambulatory services, in its 2024 Digital Health Most Wired Survey. This is the second consecutive year that Orlando Health has achieved a Level 10 in these categories. CHIME initially recognized the hospital system in 2018 with Level 8, a designation maintained the following years until it earned a Level 9 in 2022. Before then, Orlando Health received the award from the American Hospital Association, which previously administered the survey.
This year, more than 48,000 healthcare facilities were evaluated on how well they applied advanced technologies to improve patient safety and outcomes. Only 26 of these healthcare systems achieved the top honor this year, and Orlando Health is distinguished as the only healthcare system on the list in Central Florida.
“This perfect score reflects the dedication of Orlando Health’s Information Technology/Clinical Engineering department, which is at the forefront of digital advancements used by clinicians and administrators to provide high-quality care to our patients,” said Novlet Mattis, SVP and chief digital and information officer. “We are grateful to be acknowledged two years in a row, having earned Level 10 in both the acute and ambulatory categories. This unique achievement is a testament to the elevated level of services our patients receive under our care.”
About Orlando Health
Orlando Health is a private not-for-profit, integrated academic healthcare system with $12 billion of assets under management, that serves the southeastern United States – including Florida and Alabama – and Puerto Rico. With corporate offices in Orlando, Florida the system provides a complete continuum of care across a network of medical centers and institutes, community and specialty hospitals, physician practices, urgent care facilities, skilled nursing facilities, home healthcare, and long-term and behavioral health care services. Founded more than 100 years ago, Orlando Health’s mission is to improve the health and the quality of life of the individuals and communities we serve. The system provided nearly $1.7 billion in community impact in the form of community benefit program and services, Medicare shortfalls, bad debt, community-building activities and capital investments in FY 23, the most recent period for which the information is available. For more information, visit orlandohealth.com, or follow us on LinkedIn, Facebook, Instagram and X (formerly Twitter.)