Orlando Health Expands Virtual Visit

Adult patients can now access 24/7 online care, just in time for the cold and flu season

Orlando, FL (December 11, 2019) – The holiday season is a time for gifting more than presents and good tidings as the month of December also signals the beginning of the peak period for catching the cold and flu. As the cold and flu season gets underway, adult patients seeking convenient and quality care now have access to board certified physicians around the clock with the expansion of the Orlando Health Virtual Visit system.

Powered by telemedicine provider Teladoc Health, the Orlando Health Virtual Visit app now provides care anytime and anywhere to adults suffering with a non-emergency symptom such as a rash, conjunctivitis “pink eye”, urinary tract infection, as well as a sore throat and cough. Patients can connect with a doctor in real time by using a smartphone, tablet or computer to receive a diagnosis and a treatment plan for their condition.

“Orlando Health is committed to doing all we can to provide the best care to our patients. This commitment requires us to have as many touchpoints available as possible, so that patients can access quality health care when needed,” said Greg Ohe, senior vice president of ambulatory services for Orlando Health. “The expansion of Orlando Health Virtual Visit represents another expansion of our efforts to create a robust telemedicine infrastructure and it demonstrates our desire to serve our patients well, anytime and anywhere.”

Previously, the system was accessible to Orlando Health employees and parents of pediatric patients seeking treatment. With the release of Virtual Visit to the general public, now everyone has access to Orlando Health’s most convenient service offering coupled with a cost that is often cheaper than a trip to an urgent care or emergency room. Within less than 30 minutes, patients will have a diagnosis and treatment plan with any required prescription sent to their local pharmacy for pick up.

“We are very proud of this achievement. The care our adult patients will now receive via this platform is efficient and very effective as a diagnosis can be provided within minutes—which optimizes outcomes for the patient,” Ohe added.

Virtual Visit will be available to all patients throughout Central Florida on Dec. 11. Persons seeking more information about the system can visit or can download the app to their mobile device.

About Orlando Health

Orlando Health is a $3.8 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 3,100 physicians have privileges across the system, which is also one of the area’s largest employers with more than 20,200 employees who serve more than 167,000 inpatients, more than 2.7 million outpatients, and more than 20,000 international patients each year. Additionally, Orlando Health provides more than $620 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at

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