Orlando Health Hospitals Receive “A” Grades From Leapfrog Group

Orlando, FL (May 27, 2020) – The Leapfrog Group has released its hospital Safety Grades for the Spring 2020 rating period and three Orlando Health hospitals earned A Grades: Orlando Health Orlando Regional Medical Center, Orlando Health South Seminole Hospital, and Orlando Health South Lake Hospital. Orlando Health Dr. P. Phillips Hospital received a B and Orlando Health – Health Central Hospital received a C.

The Leapfrog Group is an independent national watchdog organization committed to health care quality and safety. The Safety Grade is a letter grade assigned to all general hospitals across the country and updated every six months, assessing how well the hospital prevents medical errors and other harms to patients.

“During this challenging time, it is important that we remind our patients and families that at Orlando Health their safety and well-being are our highest priorities,” says George Ralls, M.D., vice president and system chief quality officer for Orlando Health. “Our patients and families have access to hospital ratings that use a variety of criteria and methodologies.  We are focused on delivering outstanding patient care and we want our ratings to reflect that.”

The Leapfrog Hospital Safety Grade uses up to 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public at

To learn more about the steps Orlando Health is taking to ensure our patients are receiving the safest and highest-quality care possible, visit the quality and safety page online.


About Orlando Health

Orlando Health is a not-for-profit healthcare organization with $5.6 billion of assets under management. The system spans nine Florida counties with nearly 450 locations that include 13 wholly-owned or affiliated hospitals and emergency departments; rehabilitation services, cancer centers, heart institutes, imaging and laboratory services, wound care centers, more than 300 physician offices for adults and pediatrics, and 11 urgent care centers in partnership with CareSpot Urgent Care. In FY18, Orlando Health served approximately 167,000 inpatients, more than 2.7 million outpatients, and more than 20,000 international patients. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. Nearly 3,600 physicians have privileges across the system, which is also one of the area’s largest employers with nearly 20,500 employees. Additionally, Orlando Health provides more than $620 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at

Related Articles