Orlando Health Named 2018 Most Wired by CHIME

The award acknowledges the hospital’s use of IT to provide superior patient care

Orlando, FL (November, 02 2018) – Orlando Health has further cemented its reputation in providing superior patient care through receiving the 2018 Most Wired distinction from the College of Healthcare Information Management Executives (CHIME), which now administers the nationwide survey in its 20th year.

The 2018 CHIME HealthCare’s Most Wired award recognizes Orlando Health’s ongoing commitment to integrate technology in a meaningful way, to improve the delivery of care to patients in Orlando and throughout Central Florida. The hospital received the coveted recognition at the CHIME Fall CIO Forum held in San Diego over a four-day period from Oct. 30 to Nov. 02.

“Information technology capabilities are essential to enabling Orlando Health in the delivery of the best patient care services to the community.  The IT team members should be proud of the role they play and how they perform, which has been recognized by this CHIME Most Wired award for the fifth year in a row,” said Novlet Mattis, chief information officer for Orlando Health.

This latest Most Wired award is not the first for Orlando Health, however. The organization has won the award almost a dozen times with the most recent being 2014, 2015, 2016 and 2017. Amongst the initiatives adopted this year that allowed IT to maintain this honor in an increasingly competitive space were an increase in leveraging data analytics, improving patients’ access to their health records, and enhancing cybersecurity to include conducting audits and training.

The survey is based on four key areas: infrastructure; business and administrative management; clinical quality and safety, and clinical integration. Unlike past surveys that tracked the adoption of healthcare IT by hospitals and health systems, this year’s revised survey highlights strengths and gaps in the sector, providing even greater detail and validation of the high level of service offered by the Orlando Health. CHIME, which began managing the program in April 2018, redesigned the survey with a goal to identify not only best practices, but also to promote the strategic use of healthcare IT to elevate the health and care of communities around the world.

“Healthcare IT has the potential to revolutionize care around the world, but to meet that potential it must be used strategically,” said Russell Branzell, president and CEO of CHIME. “The technology is important, but leadership and a strategic vision are equally important. The diversity of the organizations that earned Most Wired status this year shows quality care can be achieved almost anywhere under the right leadership. By sharing the best practices in Most Wired, we hope quality care will one day be available everywhere.”   

For 2018, 647 organizations representing 2,190 hospitals from nine countries participated in the Most Wired program. CHIME named 254 organizations as Most Wired recipients this year. The survey was launched in late March and closed the middle of June.

About Orlando Health

Orlando Health is a $3.4 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 2,900 physicians have privileges across the system, which is also one of the area’s largest employers with more than 20,000 employees who serve more than 112,000 inpatients, more than 2.4 million outpatients, and more than 10,000 international patients each year.  Additionally, Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at


The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs) and other senior healthcare IT leaders. With more than 2,700 members in 51 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit