Three Orlando Health hospitals earn Top Hospital designations

Prestigious recognition shared by all Orlando Health hospitals

Orlando, FL (December 17, 2019) – Orlando Health Arnold Palmer Hospital for Children, Orlando Health – Health Central Hospital and Orlando Health South Lake Hospital have been designated as 2019 Top Hospitals in the nation by the Leapfrog Group, an independent hospital watchdog organization. The annual Top Hospitals list has included at least two Orlando Health hospitals every year since 2015 with Orlando Health Arnold Palmer earning the recognition each year. Performance across many areas of hospital care is considered in establishing the qualifications for the Top Hospital award, including infection rates, practices for safer surgery, maternity care, and hospitals’ capacity to prevent medication errors.

“All of our hospitals, having received this prestigious award at least once over the last five years, demonstrates our commitment to serve our customers well,” said David Strong, president and CEO, Orlando Health, “while affirming the efforts our teams put forth every day to provide patients with safe, high-quality care.”

“To be recognized nationally for the care we provide patients speaks to each caregiver’s dedication to embrace quality and safety,” said Thomas Kelley, MD, vice president,quality and clinical transformation, Orlando Health. “It is an honor that all of our clinical and non-clinical team members are happy to share.”

The Top Hospital designation recognizes the highest performing hospitals in the Leapfrog Hospital Survey and is widely cited as one of the nation’s most competitive quality awards. Orlando Health – Health Central and Orlando Health South Lake are two of only 37 hospitals in the country to be designated 2019 Top General Hospitals. In November, the hospitals were also recognized by the Leapfrog Group for patient safety and awarded “A” grades. Orlando Health Arnold Palmer is one of only 19 in the nation to earn the 2019 Top Children’s Hospital designation. (Pediatric hospitals, including Orlando Health Arnold Palmer Hospital, are not included in Leapfrog’s safety grading program.)

The selection of 2019 Top Hospitals is based on surveys from nearly 2,100 facilities. For hospitals to receive the Top Hospital designation, they must meet the Leapfrog Group’s high standards that are established and defined in each year’s Top Hospitals Methodology. To see the full list of institutions honored as 2019 Top Hospitals, visit

About Orlando Health

Orlando Health is a $3.8 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 3,100 physicians have privileges across the system, which is also one of the area’s largest employers with more than 20,200 employees who serve more than 167,000 inpatients, more than 2.7 million outpatients, and more than 20,000 international patients each year. Additionally, Orlando Health provides more than $620 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at

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