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Virtual Extended Care

Need to see a doctor right away? Orlando Health Virtual Extended Care connects you and your family with a board-certified doctor 24/7 — from the comfort of home or anywhere in the U.S. No appointment needed. Available for adults and children.

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Virtual Primary Care

Already have a doctor or specialist with Orlando Health? Schedule a virtual appointment from the comfort of home. If you're looking for a new primary care doctor, Orlando Health Medical Group is welcoming new patients — and we can schedule your first appointment as a virtual visit.

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Virtual visits are available across a wide range of Orlando Health specialties, including:

Adult Medical and Surgical Specialties
Orlando Health Arnold Palmer Hospital for Children – Pediatric Specialty Practices
Orlando Health Cancer Institute
Orlando Health Heart & Vascular Institute
Orlando Health Neuroscience Institute
Orlando Health Physician Associates – Primary Care Services
Orlando Health Winnie Palmer Hospital for Women & Babies – Women's Services
Orlando Health Aesthetic and Reconstructive Surgery Institute
Orlando Health Orthopedic Institute

Virtual Visit with Your Orlando Health Doctor

If you already have an adult or pediatric primary care doctor with Orlando Health, you and your family can see them from home for many sick visit appointments. It's as easy as logging into your MyChart® account and scheduling a sick visit, where you can choose from a virtual appointment or an in-person appointment.

Virtual appointments are available for patients of all ages.

Orlando Health primary care offices also offer extended hours on weeknights and weekends with your healthcare team for your convenience.

Common conditions that can be treated with a virtual visit include:

Adults

Allergies
Arthritic pain
Conjunctivitis (viral, bacterial, allergic)
Depression/Mental health follow-up
Ear pain
Fever
Headache
Insect bites
Lab, imaging or medication follow-up
Rash, skin inflammation, cellulitis
Sprains and strains
Upper respiratory symptoms (cold, congestion, cough, flu, sore throat, sinus)
Urinary symptoms/UTIs
Vomiting/Diarrhea

OB-GYN

Birth control rechecks
Established patient birth control consults
Hormone replacement medication checks
Lab results
Postpartum one-week and two-week visits
Pre-op visits
OB intake visits
UTI follow-up visits

Pediatrics

Clearance for return to school
Conjunctivitis
COVID exposure
Diarrhea
Established ADD/ADHD
Lice
Rash

How To Get Started

You can access Orlando Health MyChart® on your smartphone, tablet or computer.

For Desktop – Log In or Sign Up for a MyChart® account. For Smartphones/Tablets – Open either the Apple App Store or Google Play Store and download the MyChart® app.
Once on the webpage, log in or click “Sign Up.” In the app, Select “Orlando Health” and click “Log in” or “Sign Up.”
Select “Sign up with your information.”
Fill out the required information and answer the identity validation questions.
Set Two-Factor Authentication via text or email.
Set up your Orlando Health MyChart® username and password.

At this point, your registration is complete. You are now ready to request a virtual visit!

To schedule a virtual visit once logged into MyChart®, follow these instructions:

Select “Schedule a Visit”
Select “Sick Visit”
If you are eligible for a virtual visit with your doctor based on your symptoms, you will have the choice to select an in-person or video appointment.

NOTE: Rates are based on individual insurance plans.

Frequently Asked Questions

A virtual visit is an appointment with your Orlando Health physician. This means you will visit with a doctor utilizing a smart phone, tablet or computer through the MyChart® app.

The cost of your virtual visit is your standard insurance copay that you would pay in your physician’s office. With a virtual visit, you will pay over the phone, before your appointment.

Notes from virtual appointments will be available for patients in your MyChart account after all visits.

The service is available for patients that are established with Orlando Health Physician Associates primary care and are located in Florida during the time of the visit.

Yes. When clinically appropriate, Orlando Health physicians may prescribe medications. Due to Florida prescribing laws, narcotics and controlled substances cannot be prescribed through a virtual visit.

Please call your physician’s office directly. They will be able to assist you.

Urgent Care & Emergency Locations

With convenient locations across Central Florida, our hospital and freestanding ERs and urgent care facilities give you access to high-quality medical care close to home when it counts. Find the Orlando Health Emergency Room or CareSpot Urgent Care location nearest you.

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