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Congratulations to Units Performing Best in Patient Experience
Orlando Health congratulates our units that perform at the top 10% for patient experience, but special congratulations goes to those units performing
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Orlando Health Hospitals Recognized for Patient Safety with A Grades
All eligible Orlando Health hospitals received A grades in the most recent rating period by The Leapfrog Group, a patient safety advocacy organization. The hospitals are ORMC, Dr. P. Phillips Hospital, South Seminole Hospital, South Lake Hospital, in affiliation with Orlando Health, and Health Central Hospital. The Leapfrog Group does not grade specialty hospitals like Arnold Palmer Hospital and Winnie Palmer Hospital.
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New Committee Chairs Continue Advancing Patient Experience Goals
Jayne Willis, vice president of Nursing, and Dr. Thomas Kelley, chief of Quality and Clinical Transformation, are the new team to chair the Service Steering Committee and lead Orlando Health’s patient experience initiatives.
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Orlando Health Lake Mary Hospital Opens New Patient Experience Center
Lake Mary, FL (June 20, 2025) - Patients and visitors to Orlando Health Lake Mary Hospital now have a new place to relax, recharge and engage.
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Orlando Health Opens ORMC’s New North Patient Tower
The 245-bed, 10-story, 345,000-square-foot tower delivers a new patient experience.
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Orlando Health Hospitals Awarded an “A” for Patient Safety
Grade underscores successful efforts to enhance the quality of care delivered across the organization
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Orlando Health hospitals awarded third consecutive “A” for patient safety
Learn how the Orlando Health hospitals are recognized for their safety.
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Orlando Health ORMC Earns National Recognition for Patient Care
Orlando Health Orlando Regional Medical Center (ORMC) has achieved Magnet® designation, the most prestigious distinction a healthcare organization can earn for nursing practice and quality patient care. The American Nurses Credentialing Center (ANCC) announced the honor in February.
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Orlando Health Jewett Orthopedic Institute welcomes 1,000th patient
Orlando, FL (December 13, 2023) – After opening in August of 2023, the Orlando Health Jewett Orthopedic Institute is proud to announce that it has served 1,000 patients at its specialty hospital.
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Orlando Health infuses first Covid-19 patient with convalescent plasma
Orlando, FL (April 10, 2020) – Doctors at Orlando Health Orlando Regional Medical Center infused their first COVID-19 patient with convalescent plasma Wednesday, April 8. Fifty-two-year-old Michael “Kevin” Rathel received the investigational therapy around midnight; a mere 12 hours after compatible blood was donated.