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With several primary testing sites that are open 24 hours a day, we can offer services to our customers that are not available through other laboratories in the area, including:

  • 24-hour on-site STAT test capabilities
  • Auto-fax capabilities and web-based retrieval for test results
  • Laboratory testing for research
  • Medical record number consistency between inpatients and outpatient admissions for historical tracking  
  • Online order entry available
  • Pathologist on call 24 hours
  • Proficient, experienced phlebotomists at each Outpatient Lab location (including pediatric and geriatric collections)

Services offered to Physician's Offices

  • Courier services available for will call or scheduled pickup
  • Specimen collection containers provided  
  • 24 hours, seven days a week for STAT services
  • Convenient Outpatient Lab locations

Our Customer Support Department is staffed with highly trained representatives whose primary responsibility and dedication is to patients. This group of professionals can respond to a variety of service needs including:

  • Test results
  • Patient concerns  
  • Turnaround times
  • Test information and specimen requirements
  • Courier service for specimen pickup
  • Faxing of lab reports
  • Adding tests to existing specimens
  • Billing information
  • Supply requests