With several primary testing sites that are open 24 hours a day, we can offer services to our customers that are not available through other laboratories in the area, including:
- 24-hour on-site STAT test capabilities
- Auto-fax capabilities and web-based retrieval for test results
- Laboratory testing for research
- Medical record number consistency between inpatients and outpatient admissions for historical tracking
- Online order entry available
- Pathologist on call 24 hours
- Proficient, experienced phlebotomists at each Outpatient Lab location (including pediatric and geriatric collections)
Services offered to Physician's Offices
- Courier services available for will call or scheduled pickup
- Specimen collection containers provided
- 24 hours, seven days a week for STAT services
- Convenient Outpatient Lab locations
Our Customer Support Department is staffed with highly trained representatives whose primary responsibility and dedication is to patients. This group of professionals can respond to a variety of service needs including:
- Test results
- Patient concerns
- Turnaround times
- Test information and specimen requirements
- Courier service for specimen pickup
- Faxing of lab reports
- Adding tests to existing specimens
- Billing information
- Supply requests
