CMS: Orlando Health Is Highest-Rated Hospital in Central Florida

In December, Orlando Health earned another quality badge of distinction when the Centers for Medicare & Medicaid Services (CMS) rated it the highest of any hospital in Central Florida, says Dr. Thomas Kelley, vice president of quality and clinical transformation for Orlando Health.

Based on 2016 data for 57 quality measures, Orlando Health received four stars in CMS’ Overall Hospital Quality Star Ratings. The overall ratings range from one to five stars, with more stars indicating better quality performance. No other Central Florida hospital received four or more stars

CMS’ results were posted on the federal agency’s Hospital Compare website, which reports on quality measures for more than 4,000 of the nation’s hospitals. The quality measures used for the overall rating span seven areas of performance: mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care and efficient use of medical imaging. Medicare hospital claims provided the bulk of the data, although measures such as healthcare-associated infection and patient satisfaction also were gathered from commercial insurers.

Orlando Health also has received high-quality ratings from the consumer advocates at The Leapfrog Group and U.S. News & World Report, says Dr. Kelley. The Leapfrog Group awarded straight A Hospital Safety Grades to all six of Orlando Health’s adult, acute-care facilities. The patient-safety organization also recognized four Orlando Health facilities as Top Hospitals, a designation earned by fewer than six percent of the nation’s hospitals.

U.S. News & World Report has named Orlando Health Arnold Palmer Hospital for Children as one of the nation’s best children’s hospitals for eight years in a row and Orlando Health Orlando Regional Medical Center (ORMC) as a best regional hospital that achieved top ratings in all nine common procedures such as hip replacement and heart failure.

August 25, 2017

US News Ranks ORMC as a Best Regional Hospital

Orlando Regional Medical Center (ORMC) ranked first in Orlando and fourth in Florida in the just-released, annual Best Hospitals rankings from U.S. News & World Report. Criteria for Best Regional Hospitals were whether a hospital was nationally ranked in one of 12 Best Hospitals specialties, or if it had at least three ratings of high performing in a specialty or in the nine Best Hospitals common procedures and conditions.

For 2017-18, U.S News rated ORMC as high performing in all nine Best Hospitals common procedures, for which quality of inpatient care is a key factor. Of the 4,400 hospitals evaluated for common procedures such as hip replacement and heart failure, ORMC was among only 48 — or top 1 percent in the nation — that received higher-than-average ratings in all nine categories, says Dr. Thomas Kelley, Orlando Health’s Vice President of Quality and Clinical Transformation.

According to U.S. News, an overall rating of high performing indicates a hospital was significantly better than the national average in a given procedure or condition. These ratings were based on publicly available data from the Centers for Medicare & Medicaid Services (CMS), including federally mandated patient-experience surveys. U.S. News’ methodology also drew on several measures from the 2015 American Hospital Association's annual survey, one measure from the American Nurses Credentialing Center and two from the Society of Thoracic Surgeons (STS).

A hospital's stance on data transparency also was a consideration. For heart bypass surgery and aortic valve surgery ratings, U.S. News weighed whether the hospital had voluntarily released its STS ratings and, if so, factored in the most recent results.

In December, Orlando Health earned another quality badge of distinction when the Centers for Medicare & Medicaid Services (CMS) rated it the highest of any hospital in Central Florida, says Dr. Thomas Kelley, vice president of quality and clinical transformation for Orlando Health.

Based on 2016 data for 57 quality measures, Orlando Health received four stars in CMS’ Overall Hospital Quality Star Ratings. The overall ratings range from one to five stars, with more stars indicating better quality performance. No other Central Florida hospital received four or more stars

CMS’ results were posted on the federal agency’s Hospital Compare website, which reports on quality measures for more than 4,000 of the nation’s hospitals. The quality measures used for the overall rating span seven areas of performance: mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care and efficient use of medical imaging. Medicare hospital claims provided the bulk of the data, although measures such as healthcare-associated infection and patient satisfaction also were gathered from commercial insurers.

Orlando Health also has received high-quality ratings from the consumer advocates at The Leapfrog Group and U.S. News & World Report, says Dr. Kelley. The Leapfrog Group awarded straight A Hospital Safety Grades to all six of Orlando Health’s adult, acute-care facilities. The patient-safety organization also recognized four Orlando Health facilities as Top Hospitals, a designation earned by fewer than six percent of the nation’s hospitals.

U.S. News & World Report has named Orlando Health Arnold Palmer Hospital for Children as one of the nation’s best children’s hospitals for eight years in a row and Orlando Health Orlando Regional Medical Center (ORMC) as a best regional hospital that achieved top ratings in all nine common procedures such as hip replacement and heart failure.

 

Orlando Health is consistently recognized for excellence in patient-care quality and safety measures throughout the organization.

 A” Hospital Safety Grade (Fall 2017) – The Leapfrog Group: Dr. P. Phillips Hospital, Orlando Regional Medical Center, Health Central Hospital, South Seminole Hospital; Atrial Fibrillation Accreditation – American College of Cardiology: Orlando Regional Medical Center; Best Children’s Hospitals (2017-18) – U.S. News & World Report: Arnold Palmer Hospital for Children; Best Regional Hospitals (2017-18) – U.S. News & World Report: Orlando Reginal Medical Center; Center of Excellence in Minimally Invasive Gynecology – American Association of Gynecologic Laparoscopists and Surgical Review Board: Winnie Palmer Hospital for Women & Babies; Chest Pain Center Accreditation – American College of Cardiology: Dr. P. Phillips Hospital, Health Central Hospital, Orlando Regional Medical Center, South Lake Hospital, South Seminole Hospital; Comprehensive Stroke Center Certification – The Joint Commission: Orlando Regional Medical Center; Healogics Robert A. Warriner III Center of Excellence: Wound Care Centers at Dr. P. Phillips Hospital, South Lake Hospital, South Seminole Hospital; Heart Failure Accreditation – American College of Cardiology: Dr. P. Phillips Hospital, Orlando Regional Medical Center, South Lake Hospital, South Seminole Hospital; Magnet Recognized – American Nurses Credentialing Center: Arnold Palmer Hospital for Children, Winnie Palmer Hospital for Women & Babies; Perinatal Care Certification – The Joint Commission: Winnie Palmer Hospital for Women & Babies; Radiation Oncology Accredited Facility – American College of Radiology: Orlando Health UF Health Cancer Center; Recognized Diabetes Program – National Center for Quality Assurance: Orlando Health Physician Associates; Recognized Patient-Centered Medical Home – National Center for Quality Assurance: Orlando Health Physician Associates; Three-Star Ratings - Society of Thoracic Surgeons: Orlando Health Heart Institute; Top Children’s Hospital – The Leapfrog Group (2016):Arnold Palmer Hospital for Children; Top Teaching Hospital – The Leapfrog Group (2016): Winnie Palmer Hospital for Women & Babies; Total Hip and Knee Replacement Certification – The Joint Commission: Dr. P. Phillips Hospital, Health Central Hospital; Women’s Choice Award – America’s Best Breast Center: Orlando Health UF Health Cancer Center; Centers for Medicare & Medicaid Services: Orlando Health Acute Care Hospitals