Family Management Account Guidelines for Children Under Age 11

Features

• Manage your child’s personal medical records
• Communicate with your child’s doctors through secure online messaging
• View test and lab results
• View upcoming appointments
• Download the free portal app on your Apple or Android devices

Proxy Registration Instructions

• Parents may request enrollment on behalf of their child, and are granted access through what is known as a “proxy.”
• Provide your email address during your child’s physician visit or hospital registration.
• You will receive an email from [email protected] inviting you to register as a proxy on the MyOrlandoHealth.com portal.
• Click on the registration link in the email.
• You will first need to log in to your MyOrlandoHealth.com account.
• If you do not have an account, click "Create an Account," then create your account and log on family member(s) access to view the health record of a minor child (under age 11).
• If you provide care to a family member, or person you are responsible for, being a proxy enables you to interact with their MyOrlandoHealth.com account.

Family Management Account Guidelines for Children Under Age 11

• Parents do not need to be a patient of Orlando Health to be linked to their child’s health record.
• Parents can have electronic access to their child’s health record until the child reaches age 11.
• When the child turns 11, the portal account becomes view-only with access to all of the existing information.
• No new data will be added for services a child receives after age 11.
• Parents may continue to access their child’s records through Orlando Health’s Health Information Management (HIM) Release of Information Department, with the exception of those designated medical conditions.

Parents cannot obtain electronic access to health records for children between 11 and 17 years of age. Under Florida law, children can seek treatment for certain designated medical conditions without their parents’ consent. In order to protect the privacy of children who seek treatment for those designated medical conditions, parental access to children’s records in the portal terminates at age 11.

For more information or assistance with setting up a Patient Portal – Family Management Account, please email [email protected] or call (321) 843-7759.

Accessing a Family Member's Portal

Q. How can I get access to a dependent adult or my child’s health information?
A. If you are responsible for the health of a dependent adult or are the parent or legal guardian of a minor, a proxy to provide you with full access to the dependent’s health information is available. Please call (321) 843-7759 for more information.

Q. Why can't I access my child's record that is between 11 to 17 years old?
A. Parents cannot obtain electronic access to health records for children between 11 and 17 years of age. Under Florida law, children can seek treatment for certain designated medical conditions without their parents' consent. In order to protect the privacy of children who seek treatment for those designated medical conditions, parental access to children's records in the portal terminates at age 11.

Q. How do I obtain my loved one's health information?
A. Please watch the video below for more information about this.