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Family Management Account Guidelines for Children Under Age 11

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Proxy Registration Instructions

Family Management Account Guidelines for Children Under Age 11

Parents cannot obtain electronic access to health records for children between 11 and 17 years of age. Under Florida law, children can seek treatment for certain designated medical conditions without their parents’ consent. In order to protect the privacy of children who seek treatment for those designated medical conditions, parental access to children’s records in the portal terminates at age 11.

For more information or assistance with setting up a Patient Portal – Family Management Account, please email [email protected] or call (321) 843-7759.


Accessing a Family Member's Portal

Q. How can I get access to a dependent adult or my child’s health information?
A. If you are responsible for the health of a dependent adult or are the parent or legal guardian of a minor, a proxy to provide you with full access to the dependent’s health information is available. Please call (321) 843-7759 for more information.

Q. Why can't I access my child's record that is between 11 to 17 years old?
A. Parents cannot obtain electronic access to health records for children between 11 and 17 years of age. Under Florida law, children can seek treatment for certain designated medical conditions without their parents' consent. In order to protect the privacy of children who seek treatment for those designated medical conditions, parental access to children's records in the portal terminates at age 11.

Q. How do I obtain my loved one's health information?
A. Please watch the video below for more information about this.