Orlando Health Scripts pharmacy offers a mail-order program designed to help you access maintenance medications in a convenient way. As a reminder, the Orlando Health and Coast to Coast medical plans do have a mandatory maintenance drug program. This requires plan members to fill maintenance medications via the Orlando Health Scripts Mail Order pharmacy or at one of the eligible Orlando Health Scripts on-site pharmacies after your first 30-day retail fill.
A maintenance medication is any prescription drug needed to treat a chronic or long-term condition, such as medications used to control blood pressure, blood sugar, cholesterol, asthma, birth control, etc.
The following Frequently Asked Questions are designed to help you learn more about the program.
Website: Orlando Health MyChart
Telephone: (321) 841-8251
Fax: (321) 843-6996
Mail your prescriptions to:
Orlando Health Scripts P.O. Box 568624 Orlando, FL 32856-8624
As long as there is a 90-day supply remaining on the prescription, our staff can transfer prescriptions from your local pharmacy. Please provide our staff with the pharmacy name, pharmacy phone number, drug name and prescription number. If you have less than a 90-day supply of refills on your existing prescription, please contact your physician to provide you or our pharmacy with a new prescription for a 90-day supply.
Currently, auto refills are not an option. However, we do have a refill reminder alert notification system. You may choose to set up email or text message reminders. Five days prior to the due date of your refill, our system will send a message to your email of choice or a text message allowing you to request your refill to be processed by responding YES. If responding YES, your refill request will automatically be sent to our queue for processing. Call (321) 841-8251 to sign up for refill reminder alerts.