Specialty Pharmacy
Orlando Health Scripts pharmacy serves patients with chronic conditions requiring specialty medications. Our compassionate and knowledgeable staff is dedicated to helping you throughout your therapy journey.
We understand that receiving news of a difficult to understand health condition can be overwhelming, and we want you to know that our team is here to help. Our staff provides continuous therapy education and assistance throughout your treatment, as well as free medication delivery right to your home.
Specialty medications can be costly, so it is important to understand your available options when it comes to needing any additional resources to help with these expenses. The Orlando Health Scripts pharmacy team possesses a wealth of knowledge to help locate copay assistance, grants, or other drug therapy foundations whose sole purpose is to help minimize financial burden.
Our team is here from the start to help navigate any challenges you may encounter throughout your therapy. Our experts are available 24 hours a day/365 day a year and are extensively trained to make sure your medication gets to you accurately and on time.
Welcome Packet
Are you a new patient? We want to welcome you and assure you that we will provide the best patient care possible. We are here to stay!
Please click on the button below to download our welcome packet to learn more about Orlando Health Scripts pharmacy.
FAQs
Specialty pharmacies are dedicated to ensuring the best possible outcome from your therapy. Some of the things we do include:
- Enrollment in a patient management program
- Contact you to ensure you have access to your medication without experiencing any gaps in therapy. This includes:
- Delivery of the medication
- Assisting with prior authorizations
- Assisting with financial assistance
- Partnering with you and your provider to achieve therapy treatment goals through our patient management program
- Provide you with a thorough review of your medication that includes getting an accurate listing of your current prescriptions and screening for drug interactions and disease states.
Orlando Health Scripts specialty pharmacy will not automatically send you the medication. A pharmacy technician will call you to schedule your delivery at least a week before your next refill. During this call, we will confirm that you are still taking the medication, that your prescriber has not changed the dose and that you are not having any unmanageable side effects. Please call us if you need your medication sooner.
Orlando Health Scripts specialty pharmacy will make every attempt to contact you if there is any delay with your medication delivery. However, if your delivery does not arrive by the end of the expected day, please contact us at (321) 842-1622. We can track the status of your delivery with a tracking number.
Your chance of a better health outcome improves when you take your medications as prescribed. Carefully read all the directions on the prescription label and ask your pharmacist or prescriber if you have any questions.
We understand that some medications may have unpleasant side effects or may be difficult to administer, that’s why our team is here to offer practical advice on how to manage these situations.
Disease Educational Information
Orlando Health Scripts pharmacy offers personalized patient care, education on your condition and access to pharmacists that are available whenever you need to discuss your medication, symptoms, side effects and anything that may affect your health.
We are here to help and support you, so you receive the best possible care throughout your treatment.
Stay informed about your condition and resources available with support groups and organizations dedicated to educating patients.
Psoriasis is a chronic condition that causes skin cells to multiply faster than normal. This buildup of skin cells causes scaling on the skin’s surface. Typical scales are whitish silver and develop in thick red patches that are itchy and sometimes painful. There are several different types of psoriasis, and symptoms may vary from person to person. While there is currently no cure, there are medications that can help reduce pain and itching and slow the growth of skin cells.
If you're looking for general information about dermatology, the following links may be helpful.
- American Academy of Dermatology (AAD): https://www.aad.org/public
- National Psoriasis Foundation: https://www.psoriasis.org/
- National Eczema Association: https://nationaleczema.org/
Hyperlipidemia, or high cholesterol, can increase your risk for heart disease and cardiovascular events, including heart attacks and strokes. Lifestyle factors such as inactivity, obesity and unhealthy diet may contribute to high cholesterol. Other factors beyond your control, such as genetic makeup, may also play a role. This inherited disorder is called Familial Hypercholesterolemia (FH) where the risk of high cholesterol increases due to a gene defect (mutation) that is passed down through families affecting the way the body processes cholesterol.
If you're looking for general information about hyperlipidemia, the following links may be helpful.
- American Heart Association: https://www.heart.org/en/health-topics/cholesterol
- Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/cholesterol/index.htm
- The Familial Hypercholesterolemia Foundation: https://thefhfoundation.org/familial-hypercholesterolemia/tools-and-resources
Multiple Sclerosis (MS) is a disease that affects the central nervous system (brain, spinal cord and optic nerves). MS signs and symptoms are different for each person and may include blurred vision, numbness or tingling, lack of coordination and mobility issues. While there is no cure for MS today, there are treatments that can help maintain function and prevent the disease from worsening.
If you're looking for general information about MS, the following links may be helpful.
- National Multiple Sclerosis Society: https://www.nationalmssociety.org/
- Multiple Sclerosis Foundation: https://msfocus.org/
- Multiple Sclerosis Association of America (MSAA): https://mymsaa.org/
Cancer refers to a vast number of diseases in which cells grow out of control and invade nearby normal body tissues. According to the American Cancer Society, an estimated 1 in 3 people will be diagnosed with some type of cancer in their lifetime. While every person’s cancer journey is different, our experienced team is here to help you navigate your treatment during this difficult time.
If you're looking for general information about Oncology, the following links may be helpful.
- American Cancer Society: https://www.cancer.org/
- Cancer Support Community: https://www.cancersupportcommunity.org/
- Leukemia and Lymphoma Society: https://www.lls.org/
- National Cancer Institute: http://www.cancer.gov
Rheumatoid arthritis (RA) is a chronic disease that causes pain, swelling and stiffness in the joints. RA can affect any joint in the body, including those in the hands, feet, knees, ankles, wrists, and elbows. Treatment can help make RA more manageable by reducing symptoms and preventing long term damage.
If you're looking for general information about RA, the following links may be helpful.
- Arthritis Foundation: https://www.arthritis.org/
- Rheumatoid Arthritis Support Network: https://www.rheumatoidarthritis.org/
- National Institute of Arthritis and Musculoskeletal and Skin Diseases: https://www.niams.nih.gov/health-topics/arthritis-and-rheumatic-diseases
Contact Us
To reach your specialty pharmacy team, please call (321) 842-1622 or toll free at 1-800-508-7383. We are here to help. In the case of an emergency, call 911.
Whatever your question or concern, your call is important to us. We appreciate the opportunity to be your full-service specialty pharmacy throughout your therapy.
Our consulting pharmacists are available 24 hours a day/seven days a week to assist you with any urgent matters regarding your medication.
We look forward to hearing from you.
Pharmacy Hours
Regular Business Hours
Monday – Friday, 9:00 am – 5:30 pm (Eastern Time)
The Orlando Health Scripts specialty pharmacy will be closed on the following holidays:
New Year’s Day (January 1)
Memorial Day (last Monday in May)
Independence Day (July 4)
Labor Day (first Monday in September)
Thanksgiving (fourth Thursday in November)
Christmas (December 25)
Pharmacy Location
Let us know how we are doing!
We strive for excellence at Orlando Health and want to hear from you about your experience with our team. If you are a patient of the specialty pharmacy and would like to leave feedback regarding your experience, please utilize click the link below to access our patient satisfaction survey.
We look forward to hearing from you!
