Admissions/Discharge Service Center
When picking up patients, please use our convenient Discharge Service Center drive, located just to the left of the hospital's main entrance.
An ATM machine is located in the vending area on the first floor, just outside the cafeteria.
Our chapel is open to anyone seeking solace through prayers and meditation. The Chapel is located on the first floor, just off the main lobby. Chaplains are available 24 hours a day for patients, families, and staff of Orlando Regional Medical Center.
Drive With Care Program
The Drive with CARE program supports teens in developing safer driving habits and parents to teach safer driving habits to their kids. Each program is approximately 45 to 60 minutes and can be presented separately to parents and teens, or simultaneously to both groups, based on the needs of your group. Let the members of the trauma team at Orlando Regional Medical Center help to prevent traumatic injury from touching the lives of your friends, colleagues, neighbors and loved ones by participating in the Drive with CARE program.
Our team can facilitate the presentation at your school, community center, place of worship/religious establishment, youth group or club, on our campus at ORMC, or anywhere else in the community. If you're interested in scheduling a presentation, please complete the form below and a member of our team will contact you.
- Kuhl Cafe
The cafeteria is located on the first floor and offers a variety of hot entrées, sandwiches, a soup and salad bar, pizza, desserts and beverages.
Breakfast 6:30am until 10:00am
Lunch 11:30am until 2:00pm
Dinner 4:00pm until 7:30pm
- Java Cafe
Offering Starbucks coffees and specialty pastries, located on the first floor.
Mon-Thurs 6:30am until 7:00pm
Friday 6:30am until 6:00pm
Saturday 8:00 am until 1:00pm
- Kuhl Pizza
Located adjacent to the main hospital at 1417 S. Kuhl Avenue, they serve a selection of fresh pizza, deli sandwiches and salads along with daily specials. Kuhl Pizza is open Monday through Friday from 11:00am until 2:00pm.
- Oasis Cafe
Located on the fourth floor of the adjacent Orlando Health UF Health Cancer Center building and serves pastry and sandwich selections along with Starbucks coffees. The Oasis Café is open Monday through Friday from 8:00am until 2:00pm.
- Guest Meal Trays
Guest Meal Trays are available by calling the ORMC Diet Office at 321.841.5496 and requesting a menu from a floor Hostess. Please allow 2 hours for your delivery.
- Kuhl Cafe
A gift shop is located in the main lobby and offers small gift items, cards, inspirational items, flowers and candy. The gift shop is open 7:00am until 8:00pm Monday through Friday and 11:00am until 6:00pm on the weekends.
For further information or assistance please contact our gift shop representative at 321.841.5382
Our well informed staff will be happy to assist you in finding your way around our campus, providing information on the downtown Orlando area, or helping you in any way we can. They are available to serve patients, their families, visitors, and hospital team members.
For the comfort and convenience of our guests, a Guest Services representative is available at the Information Desk in the main lobby to assist you. They are available Monday through Friday from 6:00am until 9:00pm as well as Saturday and Sunday from 8:00am until 7:00pm.
For your convenience, there is also a Guest Services desk located in the Emergency Department. A representative is available 24 hours, 7 days a week to assist you.
If you would like more information about any of our services, we invite you to call Guest Services at 321.843.9500.
ORMC Clothes Closet Wish List
Medical emergencies are not planned and can be a discomfort for patients and their families. Sometimes in these situations, our patients are left without clothing and may not have the resources to obtain new clothing.
At ORMC, we treat our patients with the upmost dignity and respect. The Clothes Closet helps to guarantee this treatment by giving clothing to our discharged patients who are in need. As medical emergencies happen daily and the need for clothing increases, The Clothes Closet is in need of new unused items listed below:
- Underwear (still in original packaging)
- Sweat Shirts
- Underwear (still in original packaging)
If you would like to donate the above items, please contact the Clothes Closet at (321) 843-9500.
WiFi service is available at ORMC via our guest network.
Convenient mail slots are located in the main lobby by the elevators for U.S. stamped mail with pickup Monday through Friday at 2:00pm.
Our Security team is available around the campus to assist in your safety during your time with us. They are available to accompany you or your guests to your vehicle after hours if desired, may offer vehicle assistance should you need help, and handle any Lost and Found items.
As of July 1, 2008 all Orlando Health campuses are tobacco-free. Our tobacco-free policy is intended to create a healthier environment for everyone who comes to Orlando Health whether as a patient, visitor or team member. A tobacco-free campus means that all designated smoking areas are eliminated and the use of all tobacco products (e.g., cigarettes, cigars, chewing tobacco, pipes, etc.) is prohibited on or in all facilities used by Orlando Health. This includes parking areas or parking lots and garages, and personal vehicles parked on campus grounds, whether owned or leased by Orlando Health.
Courtesy telephones are located by the vending machines in the cafeteria and in the Emergency Department waiting area; a courtesy phone is also located at the information desk in the main lobby. All patient rooms have telephones for local and incoming calls. Long distance calls can be made using phone cards available for purchase near the cafeteria.
ORMC is equipped with basic cable on our televisions. Additionally, channel 10 is Hospital Information and channel 16 is ORMC Entertainment / Movies.
Bus Stop -The local Lynx bus stops are located on Orange Avenue, at Miller for southbound travel and at Fernwood to travel north towards downtown.
Taxi Services -Local taxi services can be reached at 407.422.2222.
Stamp and Phone card machines are located on the first floor near the cafeteria.
Snack and Soda Machines can be found throughout the hospital near most Family Rooms.
The visiting hours at Orlando Regional Medical Center are in place for the comfort of our patients. Family members and friends of patients are welcome and are encouraged to visit during the following hours:
Intensive Care Units (ICU): 10:00 a.m. - 6:00 p.m.
8:00 p.m. - 9:00 p.m.
All other floors: 6:00 a.m. - 9:00 p.m.
Each nursing unit may have different guidelines for visitors. Feel free to contact Hospital Information at 321.841.5415 for specifics regarding the area you plan to visit.
Wheelchairs can be found at the Main Entrance and the Emergency Entrance for your use during your time with us.