Contact Us(321) 841-4449
Patients may request copies of medical records to be released to themselves or others/third parties by submitting a request in writing to the Health Information Management (HIM / Medical Records) department. Please see our ‘Questions about Medical Records’ for information on release requirements and other important information before submitting a request for records. Record requests from patients are handled as priority and should be released within 96 hours (4 days). For urgent requests, please call our Customer Service team after submitting the request at: 321-841-4449.
Don’t have a MyChart account? Orlando Health offers patients a secure, fully online records request tool that verifies your identity by asking for a photo of your Photo ID which can be taken via webcam or smartphone. There is no charge for this service. After clicking the button Requesting Records Online, please read the instructions carefully before initiating your request. Please note: Chrome, Safari, and Firefox are the recommended browsers for this application.