Orlando Health Lake Mary Hospital Opens New Patient Experience Center

Lake Mary, FL (June 20, 2025) - Patients and visitors to Orlando Health Lake Mary Hospital now have a new place to relax, recharge and engage.

The new patient experience center recently opened with state-of-the-art interactive displays where patients and visitors can learn about the various services offered at the hospital.

The experience center is also a place where visitors can work quietly in a bistro-style recharging area.

The room features four interactive displays where visitors can learn about Orlando Health's comprehensive heart and vascular services, how to identify health challenges, healthy habits, and what to expect before going into surgery and physician spotlights.

"The Orlando Health Lake Mary Hospital Patient Experience Center is just another way this hospital system is focusing on the well being of our patients and visitors," said Antwan Williams assistant vice president, Orlando Health and chief operating officer, Orlando Health Lake Mary Hospital. "We are proud to team up with Siemens Healthineers to provide a welcoming high-tech space where patients and their families can learn more about the services and world class care we provide."

"Our longstanding, strategic relationship with Orlando Health has reached new heights with the Orlando Health Lake Mary Hospital Experience Center," said John Kowal, president, and head of the Americas at Siemens Healthineers. "The teams collaborated to create a peaceful and engaging educational environment for patients, their families, and the community. The result has exceeded our expectations."

The Orlando Health Patient Experience Center is located next to the entrance of the hospital's café.

Photos of the new experience center can be found here.

About Orlando Health

Orlando Health is a private not-for-profit, integrated academic healthcare system with $12 billion of assets under management, that serves the southeastern United States – including Florida and Alabama – and Puerto Rico. With corporate offices in Orlando, Florida the system provides a complete continuum of care across a network of medical centers and institutes, community and specialty hospitals, physician practices, urgent care facilities, skilled nursing facilities, home healthcare, and long-term and behavioral health care services. Founded more than 100 years ago, Orlando Health’s mission is to improve the health and the quality of life of the individuals and communities we serve. The system provided nearly $1.7 billion in community impact in the form of community benefit programs and services, Medicare shortfalls, bad debt, community-building activities and capital investments in FY 23, the most recent period for which the information is available. For more information, visit orlandohealth.com, or follow us on LinkedIn, Facebook, Instagram and X (formerly Twitter.)