South Seminole Hospital Volunteer Services

Find out how you can help.

Dear Prospective Adult Volunteer:

Thank you for your interest in volunteering at Orlando Health South Seminole Hospital Adult Volunteer Program. Volunteers have always been a vital part of our hospital and play an important role in the hospital's mission of improving the health and quality of life of our patients, their families and community.

General Requirements:

• Be willing to make a commitment to volunteer for a period of six months to one year or at least 100 hours.
• Volunteers must be able to volunteer one day a week for four hours.
• Able to communicate well in English (second language skills are a plus).

Application Requirements:
Due to the sensitivity and intensity of issues encountered in a hospital environment, comprehensive testing, training and orientation are provided for each of our applicants. As a result we require a significant commitment from our volunteers. To become part of our team, we ask the following:

• Accurately complete the entire application including complete email addresses for three references. One reference must be professional. References that are incomplete or unable to be reached will not be processed.
• Please be aware that we do not accept applications for court-ordered community service hours.
• Successfully pass a Criminal Background Check.
• Submit to a personal interview with a Volunteer Team Member.
• Visit our lab to complete a drug screen. This screening will be done at no charge to you.
• Attend a three-hour orientation session.

Processing time for applications can take from three to five weeks depending on our ability to contact your references. Once your application has been processed, we will contact you to arrange an appointment for a personal interview. At that time we will discuss an assignment that will be fulfilling and meet the needs of our patients and their families.

Volunteers are the heartbeat of Orlando Health. Your interest, caring and commitment are greatly appreciated. I look forward to meeting you and should you have any questions please feel free to contact us at: [email protected].

The form can be filled out here.

Reach out to us today.

Danielle Kapusin
Volunteer Services
Manager
(321) 842-6380
[email protected]

Ashley Cunningham
Volunteer Services
Assistant Manager
(321) 842-1996
[email protected]

Daina Diaz
Volunteer Coordinator
(321) 842-6215
[email protected]

South Seminole Volunteer Office
(321) 842-2590
[email protected]

People have questions when they want to volunteer at a place that cares so much about others. Here are some of those questions.

How old do I have to be to volunteer?
You must be at least 16 years old to qualify for our teen program and 18 years old and older for our adult program.

Will volunteering help me secure a paid job at South Seminole?
No, volunteering is not a means for employment. If you are looking for employment we ask that you secure a job prior to starting as a volunteer. This is because we ask for a minimum commitment of six months for adults and you are required to fulfill that commitment on the same day and time each week.

Can I begin volunteering tomorrow?
No, due to the sensitivity and intensity of issues encountered in a hospital we have an extensive screening process that includes:

• Criminal Background Check
• PPD Questionnaire
• Drug/Alcohol Screening
• Interview and verification of three references

What if I am going on vacation or otherwise need to take time off from my volunteering schedule?
We ask that you notify us in advance so an alternate can be assigned.

What are the benefits provided to the volunteer by the hospital?
You are provided free parking, a free meal up to $6 for each four-hour shift that you work, a 20 percent discount at the SSH gift shop and free flu shots. We also have two volunteer recognition events each year.

Do I have to wear a uniform?
Yes, khaki tan or black slacks for men and women are to be worn with the hospital provided polo shirt. Soft soled, closed toe shoes that are clean and free of damage are to be worn at all times. No hats. No jackets.

The polo is provided to you by the hospital and each volunteer is responsible for its care.

Can my spouse volunteer with me at the same time?
Yes

Can I serve my court-ordered community service hours at the hospital?
No, Orlando Health does not accept applications from those attempting to complete court-ordered community services hours.

Can I come in whenever I have the time to volunteer?
No, due to scheduling of staff and other volunteers a regular schedule is necessary. A minimum of one four-hour shift on the same day and time each week required.

The volunteer Services office offers volunteer opportunities here at South Seminole Hospital and at the UF Health Cancer Center Infusion located in Lake Mary.  There are several different types of Adult volunteer opportunities throughout the hospital listed below.  Please note that there may be opportunities not included below but may still be available.  If you are interested in volunteering with a department that is not included in the list below, you may bring this to our attention directly and we will try to accommodate you.

• Nursing Units: Volunteers who serve on a nursing unit would assist the unit’s nursing staff with a variety of tasks including, but not limited to, answering patient call-bells, restocking materials, and answering the unit telephone. Volunteers can serve on any of the following units:
  • PCU
  • Medical Surgical 3rd & 4th floors
  • Pre-Post Procedure
  • Infusion Therapy
• Guest Services: The Guest Services team serves as the liaison between patients and hospital staff and they are responsible for ensuring that patient and guest needs are consistently met. Volunteers who serve with the Guest Services staff will assist with a variety of duties. Responsibilities may include greeting, directing and escorting guests around the different areas of the hospital, as well as answering guest inquiries.  These assignments are located in the emergency room and the Information desk.
• Oshibori: Volunteer Services offers a daily relaxing hot towel, or oshibori experience to all of the hospital’s patients, guests, and team members free of charge. With the added element of aromatherapy, oshibori is a unique way to not only cleanse the hands, but experience a moment of comforting tranquility.  Patients often put the towels directly on their heads or necks to ease their pain and stress.  This is a great assignment for volunteers who want to work among patients all throughout the hospital.
• Healing Arts: For volunteers who possess talent for art or music, Orlando Health has opportunities for them to utilize their skills.  If you play an instrument or even like to do arts and crafts, please inquire about this opportunity.
• Behavioral Health: If you are working on a Psychology degree; we have opportunities in our Expressive Therapy Department.
• Volunteer Office: The volunteer department runs the mail room for the hospital, has a copy center and collates packets for various departments. If you are a self-starter and have good organizational skills, this would be a great opportunity for you.
• Nonclinical Areas: There are many areas in the hospital that do not directly involve patient care but are vital to the hospital’s operation. These areas are also in need of help and give the volunteers unique experience. Examples of these areas include: Central Supply, Food & Nutrition, Transportation and Radiology and Shuttle drivers.

Volunteer Information Center (VicNet)

The VicNet module is a new, innovative tool that is being used by Volunteer Services. You access the VicNet over the Internet and you can use it to:

• View and manage your schedule
• Sign-up for vacant schedule openings
• Print your schedule
• Keep your personal information up-to-date
• Receive news and messages from the volunteer office
• Check your service records, and print your own service reports
• Change your VicNet password

Click here to log in to VicNet

As a teenage volunteer, you have a lot of opportunities to help at South Seminole Hospital.

Dear Prospective Teenage Volunteer:

Thank you for your interest in the South Seminole Hospital Teenage Volunteer (TAV) Program. This application contains everything you need to start a very rewarding career as a volunteer. Please take a moment to read the following questions to be sure this program is right for you.

• Am I at least 16 years old?
• Am I currently enrolled in high school?
• Am I willing to complete a screening process that includes a drug screening, a tuberculosis skin test (TST), and three hours of new volunteer orientation?
• Have a minimum of 3 absences during the summer session?
• Do I have reliable transportation to and from the hospital?

If you have answered yes to all of the above questions, please complete the Teenage Volunteer Application in full.

INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED

As soon as your completed application is received, we will contact you to set up your personal interview.

Volunteers are the heartbeat of Orlando Health. Your interest, caring and commitment are greatly appreciated. I look forward to meeting you. If you have any questions, please feel free to contact me at (321) 842-6215.

Sincerely,

Daina Diaz
Volunteer Coordinator
(321) 842-6215
[email protected]